Not able to access camera in Zoom with Windows 10 on my laptop - Microsoft Community.How to Fix Zoom Camera Not Working: 5 Ways

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Solved: Unable to join the meeting - Zoom Community.Tips for Connecting to Zoom with Slower Internet Connections - Organizational Development 

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You may have difficulty connecting to Zoom if you are using antivirus software like AVG. Try again after you disable the service. If your network uses a firewall or proxy, be sure that firewall and proxy settings are set up by your network administrator. Opening Hours : Mon - Fri: 8am - 5pm. Your Internet connection is a basic one.

You must have looked it up. Run Internet Troubleshooter. Check Zoom Servers. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Cant connect to Zoom. Cant connect to Zoom. Go to solution.

Erina Listener. Preview file. CarlaA Zoom Moderator. All forum topics Previous Topic Next Topic. Nafi Participant. Ekinney Listener. In response to Nafi. Thanks for the Zoom Test meeting link Nafi, with that one I get "Unable to connect" "Check to make sure you're connected to a stable network that is not blocked by a firewall or proxy.

In response to Ekinney. In response to Erina. Just wanted to make sure you got it working too. AndreaKing Listener. None Observer. Javier Observer.

Same here. Please help! KPhillips Observer. In response to yuan-stanley. Thank you so much! This worked for me too! Thank you Yuan, worked for me also. I've spent lots of time with this.

But now it works great! DP44 Listener. Thank you so much. I had the same problem and your solution worked for me too. In response to DP McKenzie Observer.

HI, Your issue sounds similar to mine. In response to McKenzie. Hi McKenzie, Unfortunately not. Anyways, best of luck to you with it. Finally found a solution that worked, thank you! CamSan Observer. Worked perfectly, thanks! Shabnam Observer. This is the trick that worked for me. Once open, you can join a test call on the Zoom application and follow the instructions on the screen.

If the screen is blank, you can then click the arrow icon next to the video camera icon and choose Same as System or you may see Integrated Camera or a more specifically named webcam from the list. Sometimes, the problem might not be Zoom at all.

You can correct this by checking your app permissions to make sure the Zoom app or your web browser can use your webcam. On the web specifically, you can also check this setting by restarting your call and making sure you press Allow when prompted about the camera and mic access.

In the same way, you can also search for Microphone and choose Microphone Privacy Settings to do the same. From there, scroll down to let desktop apps access your camera , and make sure that the toggle switch is On. Open System Preferences and select Security and Privacy.

After that, click the lock icon and enter your password to make changes. You can then click Camera from the sidebar and make sure your desired web browser and Zoom are checked. Note: Some laptops also have a physical webcam switch that must be enabled to allow the webcam to function properly.

Double-check that yours is in the right position if you have one. If all else fails, uninstall the software. The next time you try to join or start a virtual meeting, the web browser client should download the software for you. You also can manually install the software from Zoom. Another common problem with Zoom is an audio echo during a meeting. If you hear an audio echo or feedback, there are three possible reasons why. Someone could have both computer and telephone audio active at the same time.

In this case, ask them to either hang up on the telephone call or exit the PC-based audio during the conference by clicking the up arrow icon next to the microphone icon and choosing Leave Computer Audio. Computer or telephone speakers might be too close to each other. Ask the two people that are too close to each other to move apart or shut a door.

You could also ask one of them to leave the audio conference or mute audio on their device; though muting by itself may not always be as effective in reducing the echo. Using headphones helps reduce the echoing effect, too. Multiple computers with active audio could be in the same conference room. Again, ask the two people that are too close to each other to move apart or close a door. You can also ask one of them to leave the audio conference, mute audio on their device, or wear headphones.

     

Why cant my laptop connect to zoom

 

Was this reply helpful? Yes No. Sorry this didn't help. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. Arlo Roman. How can I change my privacy settings to use Integrated Camera with Zoom application. Using Windows 10, updated recently.

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Karl V. Independent Advisor. Hi, I'am Karl and Independent Advisor and here to help. Thank you for posting your concern in Microsoft Community. To access your camera in Apps or Browser. From there, Find the "camera access for this device is on" make sure it turns on. On the left pane, Find the camera of what application you want to enable.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help Thanks,. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Karl V. Hi, the Zoom application is not found under the list for apps I want to enable. How do I enable the app? In reply to Jeanne's post on April 3, I have the same issue. Zoom app is not listing under the camera. Aditya Siddharth Jyoti. In reply to RajiniD's post on May 25, Zoom app is not listing under the camera I too have the same issue.

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Why cant my laptop connect to zoom. Fixing Common Zoom Video Conferencing App Problems

   

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I just got a new laptop recently, and after installing zoom, I realised I couldn't get past the log in page without a "You are unable to connect to Zoom. Please check your network connection and try again" pop up.

I then use my old laptop to try and find out if its really the connection issue. Low and behold, Zoom runs perfectly fine. Any ideas on why this happens, and how to solve it?

Go to Solution. If you have a Mac - I had this issue for ages and was unable to resolve it. I finally did a little more looking, and found this StackExchange post that suggested uninstalling Zoom by using their uninstall file instead of putting the Application in the trash.

After this, I reinstalled and it successfully worked. View solution in original post. On behalf of the Zoom Community team, we wanted to thank you all for the helpful contributions made on this topic. Because of the insightful feedback shared here on this community post, we were able to create a new support article that outlines how to troubleshoot the Zoom error on macOS: You are unable to connect to Zoom.

Hope it helps! Any luck? Mine is also stuck at "You are unable to connect to Zoom. Please check your network connection and try again". Did yours ever work? My other MacBook ran Zoom perfectly fine though. Anyone found a solution yet? Zoom still works on my Imac but that is running Catalina so won't be updating that until this issue on my laptop is sorted. I have same issue too!

In browser this is working and my phone app too, only mac have problem What is it? Zoom in mac worked early It should be marked officially as "answer" whoever can do that.

Erina maybe? I reported the issue as fixed after signing in with my personal email account. Then, I tried to use SSO to sign in on the desktop client and had some errors associated with that, and when I went back to sign in with my gmail address I again could not connect to Zoom to log in.

So I used the uninstaller again and reinstalled the client - and I will no longer attempt using SSO on the desktop app. Maybe SSO is only meant for using in-browser?

I don't know. I'm using SSO and am seeing connection issues on the zoom desktop. A new meeting is attempted and we see the connection attempts going in a loop. This has loop can continue for over an hour.. Traffic analyser shows timeout errors, and the zoom appears to be connecting to their HT Tunnels.

Unfortunately not. I don't have the knowledge to do any significant network analysis. I just won't use SSO on the desktop application.

Thanks for the tag, yes working now for me too. No restart needed. Thank you. OMG I cannot thank you enough. This worked like magic! My husband and I have been struggling with this issue for 3 weeks now and it has been driving us crazy. Thank you, thank you, thank you.

It worked on my Mac. I have been searching for the solution for months and finally saw this. Hope other people with this issues could see this useful tip! Really appreciate! Thanks Yuan! Thanks a lot yuan-stanley.

It works! Then open Zoom again. It should recreate the folder and you should be good. Have been fighting with this for weeks. And it worked! Crossed fingers As an IT professional, I was trying to help my wife with her Zoom on windows and of course, I broke it, resulting in the error messages folks are getting here.

It's because I tried to sign her in with SSO, which she doesn't use. She always joins as a guest, and doesn't actually sign into Zoom. The fix was to sign her in with a working personal account, then sign out. It stopped prompting her for an SSO sign-on. Hope this helps other folks! Same Is happening with my new Laptop and I am curious that did you got any solution.

Right-click on Zoom. Install the latest version "Zoom Client for Meetings" via zoom. So apparently i don't run a Silicon Version on my Silicon Mac? But well, at least it works. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.

Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting.

Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Cant connect to Zoom.

Cant connect to Zoom. Go to solution. Erina Listener. Preview file. CarlaA Zoom Moderator. All forum topics Previous Topic Next Topic. Nafi Participant. Ekinney Listener. In response to Nafi. Thanks for the Zoom Test meeting link Nafi, with that one I get "Unable to connect" "Check to make sure you're connected to a stable network that is not blocked by a firewall or proxy. In response to Ekinney.